WHAT WE DO

Engage Customers

Enhance your customer experience and keep them engaged with your platform and brand. Intelligently interact and recommend valuable services across devices.

Unite Devices

Create a consistent user experience across devices and platforms. Personalization that improves the daily use keeps your brands top-of-mind.

Develop Loyalty

Create and maintain ongoing branded relationships with customers. Incentivize loyalty and repurchase that drives revenue throughout the device's lifespan.

Keep Your Customers

You work hard for your customers. Now find out how to keep them with DDNi's services.

CLIENT

  • Develop brand preference and engagement
  • Initiate service, warranty and
    trade-ins
  • Integrate shop and one-click
    purchase
  • Diagnose system performance and improve efficiency

CATALOG MANAGEMENT

  • Create and control a branded experience
  • Upgrade software and service
    bundles
  • Provide distribution and performance analytics
  • Reduce support costs with compatible hardware and software

MESSAGING SERVICE

  • Optimize customer interactions across devices
  • Maintain and update system
    software
  • Cross-sell and upsell services, software and hardware
  • Encourage and reward customer loyalty programs

RECOMMENDATION ENGINE

  • Drive incremental revenues and repurchase
  • Collect system use and diagnostics to maximize future performance
  • Deliver timely incentives, system refreshes and upgrades
  • Differentiate branded devices, services and software

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